ADT® Authorized Dealer Serving Killeen & Surrounding Areas
Security Systems in Killeen
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Killeen?

A residential security package is designed to protect your home. But what happens if your home security alarms go off in Killeen? What are the right steps to take to help make sure you and your loved ones are safe?

The first thing to do is to avoid panicking. You should understand that your around-the-clock monitoring professionals are always standing by to assist. Then proceed with the recommended actions to be ready for any emergency.

Our Committed Professionals Help You Stay Safe

A 24-7 monitoring specialist is instantly notified when your Killeen home security alarms go off. Once a monitoring professional is notified, they will contact you without delay to ascertain what caused the alarm. Your protection devices will activate for several different reasons, including:

  • Criminal activity

  • Fire

  • Flood

  • False alarm

In cases where the alarm was accidentally triggered—like forgetting that your entry-point sensors are armed when you unlock a door— a representative will reach out to figure out if assistance is required. Provide your passcode, and they'll cancel the alarm.

In a true emergency, your monitoring team member will summon first responders, including law enforcement, firefighters, and medical professionals, to your residence. They will even act as a contact point if nobody is home. Your dedicated monitoring staff will even let first responders know which entry sensor was tripped, increasing their preparedness for what could be a hazardous environment. The monitoring expert will stay on the line with you to keep you in control and let you know what the next steps should be.

Here’s What You Should Do if Your Alarm Goes Off In Killeen

Waking up in the middle of the night to a security warning going off can be understandably frightening—even moreso if you have no idea why it’s occurring. The most important thing you can do is remain calm and follow these steps:

  • Before anything else, move to a safe place. Round up your loved ones in an expeditious manner and get into a shielded space in the house or depart the home if needed. It's a natural response to confront the emergency in your home, but this is not the best course of action. Alternatively, focus on attempting to keep you and your family members safe and letting the authorities deal with the issue.

  • As a second step, utilize your home security app to keep connected with your monitoring team. They'll send responders who will be in transit to your residence in a flash.

  • Lastly, keep in constant communication with your monitoring agent and emergency professionals. You can get patched through, so everyone is speaking on the same line. On the other hand, if you’re not able to get a direct call to your emergency providers, get notifications via text. Even in false alarm situations, it's smart to keep adequately communicating with all teams so you will be prepared should a real emergency occur.

Be Prepared For All Security Risks in Killeen with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems ensures your loved ones and property are well defended. With 24/7 monitoring, smart locks, and a range of sensors, your home will turn into the safe haven you’ve always wanted. Design the perfect home security plan by submitting the form on this page or reach out to (254) 236-2429 to get started.